FAQs and Advice

How do you know if sewer cleaning is required?
  • Odour and smell issues
  • Rodent infestation
Why we carry out sewer Cleaning?


  • It has proven to be cost effective
  • Reduces potential chance of blockages
  • Reduces the likelihood of flooding and risk to health
  • Financial appreciation


  • Financial gains
  • Prevention of internal external sewage flooding
  • Maintenance reduces damage
  • Less disturbance to business
  • Reduces the emergency call outs
  • Clean drains
  • Reduces the likelihood of rodent infestation
What was the cause of the blockage?

The most common cause of sewer blockages is misuse, but reasons include:

  • Fat, Oil, Grease and food waste
  • Baby wipes, face wipes, sanitary products, cotton buds & hair
  • Conventional cleaning products
  • Debris, scale and silt
  • Rodent infestation
  • Defected pipe work
  • Pipe obstructions
Why did it block?

There are so many reason why and how a blockage accumulates, these being the most common:-

  • A lack of maintenance on the drainage network
  • Misusing and disposing of the incorrect material, such as food waste fat oil and grease, wipes. This is what we would call sewer abuse or misuse. Bin it don’t flush it!
  • We attend a lot of emergency drain blockage call outs when property renovation or development has finished or has commenced. We usually find building material or debris in the drainage network
  • Slow draining drains and stagnant water creates silt and scale compound which build top within the drainage network. Normally located on joint connections
  • Rodent investigation – Rats cause severe blockages either by infestation in pipes causing severe debris build up or structural damage to the pipe work
  • Root penetration and ground movement
What are the signs of blockages?
  • Smells and odours
  • Toilet water rises when flushed
  • Slow draining
  • Gurgling noises
  • Regular repeat reoccurring blockages
Will it block again?

Every job is different. One of our technical drainage specialists will examine the extent of the blockage using our CCTV equipment to pin point the exact cause location of the blockage.
The engineer will then update the customers and recommend the best solution going forward.

When should we get our Sewer/Drains Cleaned?

All properties have different timescale and reasons for cleaning, it all depends on waste usage.

However as a rule of thumb we suggest every 8-12 months for standard domestic usage and every 6-8 months for commercial properties with high waste disposal such as cafes and restaurants.

If you have any queries please contact us so one of our experts can explain in detail.

Is a sewer repair covered by my insurance?

Each insurance company has different views on cover, it would be beneficial to seek the correct advise either from your insurance company or one of our own professionals.

Do get your drains checked regularly

Just like your body, your drains are like the veins or your house. If they get clogged the house won’t work properly. It is recommended to have your drains checked every 8-12 months. More regularly if you have a reoccurring issue due to poorly installed pipework. A drain health check will cost around £85, where major work can run into thousands. Remember, Prevention is better than cure!

Don't put these down your sink


Your drainpipe has a fixed width. Once you put pasta down the drain, it continues to absorb liquid and grow, taking up more and more space.


Just like pasta, rice will continue to take on water and expand in your pipes. just think how rice expands in your saucepan. Now imagine that in your pipes!

Egg Shells

Egg shells can contribute to a mass of material that can lead to a clog. They are also abrasive and can cause holes over time. Compost them don’t flush them.

Coffee Grounds

According to plumbers coffee grounds are among the most common causes of kitchen sink drain clogs. But they are great for the garden – put them around your roses for bigger blooms.

Cooking Oils and Fats

Cooking oil hardens once in the drain. It’s disgusting and a big no no. Reuse it or bin it.

Food Fat

Exactly as above: butter, dairy, nuts, etc. should all be binned and not put down the sink.

Don't put these down your toilet

Baby wipes

A good rule of thumb is “if it doesn’t come out of you, it doesn’t belong in the loo


It binds up to create a big messy ball



It technically comes out of you, but it’s not a biological product. These things are a massive issue and contrary to popular belief cannot be flushed



Nail clippings


Cat litter


Soup or food stuffs


“Flushable” toilet bowl cleaning heads

Paper towels



Makeup remover wipes