Our Values
It is our promise to our clients that we will deliver an outstanding work ethic for all your blocked drain clearance services in Surrey and the surrounding areas, while establishing a friendly yet professional working relationship with trust, service and integrity.
We pride ourselves on our transparency as a company. Our industry expertise means that we offer a wealth of experience and knowledge through working with several of the major wastewater governing bodies. This gives us an in depth knowledge of both small and large scale systems, over and above our competitors. This means that our technicians are always able to investigate, diagnose and solve your drainage problems accurately every time.
Our morals within the drainage industry are key; we educate and promote good practice which then reduces the likelihood of blockages occurring. We do this by suggesting what you should or should not use, and dispose of, in your business or household system.
Our Mission
Experience has proved the need for us to move away from simply fixing a blocked drain which has taken you by surprise – an unexpected inconvenience – instead implementing a strategic cost effective, planned maintenance programme to reduce the likelihood of reoccurring blockages and the potential to flood and cause harm.
We aim to eliminate the inconvenience and potential risk of reoccurring blockages, as well as internal and external flooding. These issues put a great strain on everyday life within the public and commercial sector, both personally and financially.
Time is always a concern for our customers. This is why we work 24 hours a day, 7 days a week, 365 days a year, to keep our customers reassured that we are always on hand to fix their emergency drainage issues.
We always appreciate the urgency of a job from the first phone call up until completion and resolution. Time is everything, so we have priority response times on all blockages.
